500 error when logging into Vision

Minor incident Bromcom Vision
2023-03-22 08:00 BST · 3 hours, 13 minutes

Updates

Resolved

Our team have confirmed that the 500 error has been resolved. We are carrying out a root cause analysis to understand how this happened, and to prevent the possibility of a re-occurrence.

Thank you for your patience.

March 22, 2023 · 11:13 AM BST
Investigating

When logging into https://vision.bromcom.com/ users are getting the following error and are unable to navigate to any other pages.

500 Internal Server Error

The team are currently investigating.

March 22, 2023 · 09:14 AM BST

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